Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

 

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: 

  • To personalise your experience:
    your information helps us to better respond to your individual needs
  • To improve our website:
    we continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service:
    your information helps us to more effectively respond to your customer service requests and support needs
  • To process transactions:
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails:
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, and if you have expressed a preference to receive promotional emails from us at checkout, receiving occasional company news, updates, related product or service information, etc.
    If you have subscribed to our email Newsletters your details will not be shared with third parties and only used by us for providing occasional company news, updates, related product or service information, etc. Each email will have an 'unsubscribe' link at the bottom which, when clicked, will remove you from the Newsletter list and you will no longer receive promotional emails from us. Alternatively, you can request removal from the Newsletter list by requesting removal by email to sales@walls-and-cellings.co.uk.

 

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

When you subscribe to the Walls-and-Cellings Email Newsletter, we use MailChimp as our subscriber automation platform and your personal details submitted through the signup form are stored on their servers and processed in accordance with their Privacy Policy and Terms.

 

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Online Privacy Protection Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with Online Privacy Protection. We therefore will not distribute your personal information to outside parties without your consent.

As part of our commitment to the privacy of our visitors, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

 

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.walls-and-ceilings.co.uk/terms-conditions/

 

Your Consent

By using our site, you consent to the terms of this Privacy Policy.

 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. 

This policy was last modified on 15th May 2018

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below. 

Walls & Ceilings International Limited, 3-5 Tything Road, Alcester, Warwickshire B49 6EP, UK

sales@walls-and-ceilings.co.uk

01789 763727

This policy is powered by Trust Guard PCI compliance.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.